Frequently Asked Questions
Frequently Asked Questions

Frequently Asked Questions

 How and when should interested buyers contact you?

I am always open to discussing any commissions projects or questions that you may have! Unless I am currently working on a large product, my commissions stay open. If I am unable to start the product immediately, I will place you on a wait list to be contacted as soon as my books open up. You can email me directly at lexr.thomas@gmail.com with any questions. If you are looking to commission custom art from me, please fill out the form here: CUSTOM WORK

 Do you accept commissioned projects?

I do! I have created portraits, pets, landscapes, bridal shower gifts, and memorials in both ink & paint.

What are your prices for custom art?

I have all my prices listed for each size & style of painting here. For paintings with a dimension larger than 24 inches, please contact me here.

 Do you have a newsletter subscription form?

Yes! I send out a weekly newsletter, and emails for special occasions (promotions, new collections, events). You can sign up to my email list for FREE here: Newsletter Signup

 What are your payment terms for commissions?

I ask for a 50% nonrefundable retainer before I begin any work. This includes sketches, drafts, or mockups. Once the project is completed, the final 50% must be paid  before the final project is mailed to the client.

 Do you have a return policy?

The 50% retainer is nonrefundable. After the retainer is paid, the client may forfeit the final project. If the client wishes to forfeit the commission, the client is not responsible for paying the remainder of the quote.

 Are you interested in being contacted by galleries or agents?

Yes! I would love to work with you. Galleries and agents could reach out to me here:  lexr.thomas@gmail.com

 Do you use archival materials?

All originals and reproductions are made from archival, gallery-quality materials.

 Does your work come with a certificate of authenticity?

All originals and limited edition reproductions are all signed on the back with my Artist Signature.

 Do you help customers with the selection of frames for your artwork?

I’d love to! For questions about how to hang, frame, or display your artwork, email me: lexr.thomas@gmail.com

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